Legal
Terms and Conditions
The terms on which this website and our services are offered.
Last updated 21 August 2026
Draft pending legal review. This describes how the system actually works and is accurate to the implementation, but it has not yet been reviewed by Canadian counsel. It should not be relied on as final legal text.
Who we are
This website is operated by LivBTR Wellness Solutions. Medical services referenced on this site are provided by Border Medical, and pharmacy services by Border Pharmacy. These are separate businesses working in partnership.
Using this site
You must be at least 18 years old and resident in Canada to use the services described here. Information you provide must be accurate to the best of your knowledge, because recommendations are based on it.
What our services are
Quizzes and discovery calls are educational and navigational tools that help you identify an appropriate next step. They do not provide medical advice or guarantee eligibility for any treatment. See our disclaimer for the full statement.
Payment and cancellation
Fees for consultations, testing, and programs are shown before purchase. Cancellation and refund terms vary by service and are provided at the time of booking.
Changes to these terms
We may update these terms. Material changes will be reflected in the date shown at the top of this page.